Quality Time

We're here
if you need us.

A small team made Quality Time. A real person reads every message.

Get in touch

Email support

We reply within 1–2 business days. Include your device model and iOS version if you're reporting a bug — it helps us help you faster.

Frequently asked

How do gentle pauses work?

When you reach for an app you've chosen to pause during your scheduled hours, Quality Time shows a soft reminder. You can always choose to continue — this isn't about blocking, it's about a moment of awareness.

Why isn't an app being paused?

Check that the app is selected under "Choose apps to pause" in Settings, and that the current time falls within one of your reminder windows. iOS Screen Time permissions must also be granted — you can re-check these in your device's Settings under Screen Time.

Does Quality Time collect my data?

Your app selections and schedules stay on your device. We don't track which apps you use, when you open them, or anything about your activity. See our Privacy Policy for full details.

How do I edit or delete a reminder?

From the home screen, tap "Edit reminders." You can change times, days, or remove reminders entirely. New reminders can be added anytime with "Add reminder."

Can I use Quality Time on multiple devices?

Each device has its own settings. We're exploring iCloud sync for a future release — let us know if this matters to you.

How do I cancel or request a refund?

Subscriptions are managed through your Apple ID. Go to Settings → [your name] → Subscriptions on your device. For refund requests, contact Apple directly at reportaproblem.apple.com.

Kids outgrow toys and outfits.
They never outgrow time and love.